Product Return Policy

We want you to love your purchase. If you are not completely satisfied, we accept returns within 30 days of delivery.

Return Eligibility

To be eligible for a return:

Items must be returned within 30 days of delivery
Items must be unused and in their original condition
Buyers are responsible for return shipping costs

Non-Returnable Items

The following items cannot be returned:

Custom or personalized orders
Digital downloads
Items marked as final sale

Return Process

To initiate a return, please contact us with your order number and reason for return. We will provide return instructions and the return shipping address.

Once the returned item is received and inspected, refunds will be issued to the original payment method within 5–7 business days.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging so we can make it right.

Contact Information

For return requests or questions, please contact: info@paintandsipportland.com

Last updated May 14, 2026